| 1) Eligibility: How does a customer qualify for a Toyota Genuine Extended Warranty? |
Our range of Toyota Genuine Extended Warranty packages cater for all Toyota vehicles, new or used, younger than 6 years, and with no more than 180,000 km on the odometer.If the vehicle is still within the standard manufacturer's warranty period, an extension to 4 years / 150,000 km, 5 years / 180,000 km or 6 years / 220,000 km can be added to the existing warranty. If the standard manufacturer's warranty elapsed, a 2 year / 220,000 km Toyota Genuine Extended Warranty can be purchased. |
| 2) Does a customer have to get their car inspected before we will cover their vehicle? |
If their vehicle is still under the standard manufacturer's warranty, the vehicle does not need to be inspected. However, if their vehicle’s standard manufacturer's warranty has expired, and a Toyota Genuine Extended Warranty is purchased, the vehicle must be inspected by an authorised Toyota dealer prior to activation. |
| Contact Numbers - Queries & Claims |
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| Innovation Group |
Telephone : 011 790-5000 |
| Claims assist line |
Telephone : 0861-610-007 |